Shipping policy
At BezBri, we are committed to delivering your jewellery safely, securely, and on time. Every order is carefully packed before being handed over to our trusted delivery partners.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment or order confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
During sales, festive periods, or other high-demand periods, processing may take slightly longer. If there is any significant delay, we will make reasonable efforts to keep you informed.
2. Delivery Time
We currently deliver across India.
- Standard Delivery: Approximately 5–7 business days after dispatch
- Estimated Total Delivery Time: Approximately 4–10 business days from order confirmation
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.
From time to time, BezBri may offer free shipping promotions subject to the applicable terms and conditions.
4. Order Tracking
Once your order has been dispatched, we will provide tracking information through the contact details provided during checkout, where tracking is available.
You can use the tracking information to follow the status of your shipment.
5. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information at checkout.
BezBri cannot be held responsible for delays or failed deliveries caused by an incorrect, incomplete, or outdated address or contact information provided by the customer.
If your order has not yet been dispatched and you notice an error in your address, please contact us as soon as possible at:
Email: bezbriofficial@gmail.com
6. Damaged Packages
We take reasonable care to ensure that jewellery is securely packaged before dispatch.
If your package appears visibly damaged or tampered with when delivered, please document the condition of the package and contact us as soon as possible.
For jewellery/products received damaged or incorrectly, please refer to our Returns & Refunds Policy and contact our support team with photographs/videos and your order details.
7. Delivery Attempts
Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package at the delivery address.
If an order is returned to us because of repeated failed delivery attempts, an incorrect address, or refusal to accept the package, additional shipping charges may apply for re-delivery, where applicable.
8. Delays Beyond Our Control
While we work with our logistics partners to provide timely delivery, BezBri cannot guarantee delivery on a specific date.
Delivery may occasionally be affected by circumstances including severe weather, natural disasters, transportation disruptions, strikes, government restrictions, public holidays, or other events beyond our reasonable control.
9. Contact Us
For any shipping-related questions, please contact:
BezBri
Email: bezbriofficial@gmail.com
Business Address: BezBri , 239 Saiyedwadi Isanpur, Vatva, 382445 Ahmedabad GJ, India